The second-hand marketplace Members Share Frustration Regarding Size Changes
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
The popular resale platform has altered its measurement guidelines for female and kids' apparel failing to inform every member regarding the update.
Digital Channels Reaction
Numerous buyers and vendors are posting online stating that platform listings now display a different size category compared to what was initially listed because of the remapping.
The platform stated the updated approach better aligns with other platforms.
They have suggested members to review their products and adjust the sizing manually where appropriate, which has left users frustrated.
Sizing System Updates
Earlier, the measurements included one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was previously a 12 but is now a UK 16-18.
Shopper Accounts
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, based in Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Manual Updates
A different user, based in Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she explained.
Service Background
The platform boasts over 100 million members, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: earlier, the platform withdrew an update concerning shipment methods after backlash from users.
